The place is amazing and worth a visit. However, a rude staff member damaged my experience when that lady in a red t-shirt shouted at me and reacted aggressively while I was crossing the street to my bus late at night without any known reason. It was completely empty at that point of time and the buses were waiting for the customers to ride. Even if I was wrong by any chance, there could have been a more professional way to talk. Some staff training is definitely needed.
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Xcaret Park is a privately owned and operated theme park, resort and self-described ecotourism development located in the Riviera Maya, a portion of the Caribbean coastline of Mexico's state of Quintana Roo.
