Despite the cultural shows and some natural beauties, absolutely everything is ruined by their endless queues and the negligence of the park staff that only complicates access. Many people look for discounts but people at the ticket office DO NOT solve problems quickly. Despite the fact that there are 24 windows to purchase tickets or renew the bracelets, only a third of all are open and they leave all of us waiting for more than 59 minutes.I wanted to enter with a discount for nationals and they only discounted $30 mxn, but actually it should be 10% of the entrance cost and perhaps the ticket lady was wrong but when I wanted to make my observation with the supervisor then they just ignored me.I do not recommend more than 1 day in this park, it cannot be that due to the bad organization of the park our vacations have been ruined.
Claim your business profile now and gain access to all features and respond to customer reviews.
Xcaret Park is a privately owned and operated theme park, resort and self-described ecotourism development located in the Riviera Maya, a portion of the Caribbean coastline of Mexico's state of Quintana Roo.
