xcaret.com

2.5
2.5 Based on 11 reviews

Xcaret Park is a privately owned and operated theme park, resort and self-described ecotourism development located in the Riviera Maya, a portion of the Caribbean coastline of Mexico's state of Quintana Roo....

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Darby Smith
Great customer service

My wife and I booked a last minute holiday to Mexico with our 6 year old daughter. Looking at what to do, we booked Xcaret. NOTE: I have not yet visited, but wanted to review the customer service.It's my habit to book the wrong dates. I booked tickets for a week early, 19/08 instead of 26/08. I called the UK number immediately and spoke to a local who had quite good English. once we got to our booking, she changed the dates without issue. Done and dusted.Very easy and very good service.

5
Date of experience: Aug 18, 2022

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Business Details

  • Xcaret Park is a privately owned and operated theme park, resort and self-described ecotourism development located in the Riviera Maya, a portion of the Caribbean coastline of Mexico's state of Quintana Roo.

  • language https://www.xcaret.com

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