Do not waste your time and money in this place. The ticket is very expensive, and everything is charged extra. The place is dirty, animals look sad (very small and lonely habitats), customer service is poor, everything is man-made (even the river)... Just don't go there. We were denied a refund because we stayed for more than an hour, and that was because we got lost inside (maps/directions are not clear).Just look for one star reviews in Google Maps.
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Xcaret Park is a privately owned and operated theme park, resort and self-described ecotourism development located in the Riviera Maya, a portion of the Caribbean coastline of Mexico's state of Quintana Roo.
