My August 2025 bill never arrived; the first or second time in 12 years of service. I have requested a duplicate statement FIVE TIMES, [YES 5 TIMES!!!], but not one of them has come. Seriously Xcel? How hard is it to make a copy? Not even your expensive automated system is capable of fulfilling this task, DESPITE IT BEING AN OPTION. 😒 I see the September bill arrived no problem.
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Utility supplier of electric power and natural gas service in Colorado, Michigan, Minnesota, New Mexico, North Dakota, South Dakota, Texas and Wisconsin.