Constant outages for no reason. Outages last for 6+ hours and service is never restored when Xcel says it will be restored. Planned outages are just a control tactic and I’m tired of it. You’re providing a service, SO PROVIDE IT! DON’T TRY TO CONTROL THE AMOUNT OF ENERGY USED IF WE’RE PAYING FOR IT!!!!! This is the most unreliable and untrustworthy company. How did they create a monopoly in eight states??? There are no other options for electrical services in Colorado. If there were, I would gladly switch away from a company that feels the need to control people through access to the power grid. Whatever happened to Tesla’s free energy??? I would just like to be able to work from home, do my laundry, not worry about what’s in my fridge and freezer, take a shower, charge my phone, and come home to a house with electricity after a long 14 hour nursing shift. Nice going, Xcel!!! Excellent work! I’m sick of your games. Get it together or let someone who is reliable, responsible, and trustworthy take over for you.
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Utility supplier of electric power and natural gas service in Colorado, Michigan, Minnesota, New Mexico, North Dakota, South Dakota, Texas and Wisconsin.