I had installed a smart thermostat in my home and was told by the HVAC company who installed it that Xcel had a rebate for it. I filled out the form and submitted it. Weeks later, it was denied because my property type didn't qualify. I live in a condo and nowhere on the form, website etc., did it say that condos didn't qualify until AFTER my denial. I had taken screenshots before applying and after I got the denial because I like to keep record of things. And in the screenshots I took before I applied, it did not say anywhere that condos didn't qualify. After I got the denial did they add that condos didn't qualify. That is some sleazy, shady, slimy snake type s*** that they pulled! Absolutely foul! It is a shame that they have a monopoly in the area they provide service. I wish we had more options other than Xcel!
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Utility supplier of electric power and natural gas service in Colorado, Michigan, Minnesota, New Mexico, North Dakota, South Dakota, Texas and Wisconsin.