1. most importantly, I have not been able to get the program to work as advertised2. despite many repeated attempts and a lot of hours of work between May 9 to May 20, 2025 (all of which were answered by email very politely), the program still doesn't work3. unlike many other programs which have distinct problems or do not work as advertised, it is not very easy to obtain a return of your money4. this statement may have absolutely nothing to do with the problem but during the time I was attempting to get this program to work, my ETrade account was successfully hacked; it had never been hacked previously
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