Had my suspension and sway bar installed which was noisy and clunking and still has been. Alignment was performed but steering angle still feels off, with no alignment sheet given to show what car was aligned at. Was told it would be sent over to me and never was. Car was tuned by Racingline on the dyno and returned throwing error codes and was returned twice to try to have the problem solved and had to be returned to stock, response was "well its been fine for us we don't know what to tell you". Not the type of response you want to hear when someone is doing performance work, makes you believe they are unsure of what they are doing. It was a very frustrating way to spend $2100 and not be satisfied in the end especially not to have documentationfor the alignment or dyno sheet usage. Had previously used Xlr8 in the past 10 years ago, the customer service and value for the customer was better then than it is now. During all this not once did a manager try to help in any of my return visits. Used to love coming to have work done on my MK6 10 years ago, now its worth looking elsewhere for performance work.
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XLR8 Performance is a comprehensive automotive shop that specializes in automotive performance parts and installation for European and Exotic vehicles. We are built and run by enthusiasts for enthusiasts!
