The non-technical support was incredibly disappointing. I faced a server issue, and their only advice was to restart my router, which I did, but it didn't fix anything. I tried different devices and internet connections, yet the problem persisted. The support team's response time was very slow; by the time they replied, the site was up again, and they claimed it was working. This issue recurred, and I received the same response to just "restart your router." I felt like I wasted so much time.
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