These people are crooks. See if you can find an address for them. They defrauded me of 8 Bitcoin in 2024, costing me about $800,000 and has been ongoing since then. They sent me some ridiculous compensation worth about 100 euros in an attempt to dodge their responsibilities. I tried to get access to this and failed. These people are nothing more than common criminals. Con artists if you will. I have now filed a formal complaint and will be escalating to the AyrLp / relevant EU consumer authority, as Topexs refuses to take appropriate responsibility under investor protection framework.
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