I will preface this by saying nothing was wrong with the part I ordered itself. It was delivered fairly quick. The problem was I had tried to cancel this order minutes after I had made the order. I had a dispute opened with a more local company for the same part and essentially as I clicked to order on Extremeope, the dispute was resolved (This is not EOPE's fault). The issue was dealing with them after. I called immediately to cancel the order I was told to call back in 30 minutes. I called back in 30 minutes and was told the order cannot be cancelled it can only be returned after being shipped out. So now on top of receiving the item along with duties paid on top, I cannot get a hold of anyone to return the item and get refunded. As it stands I would not recommend ordering from this company. I know me ordering is not their fault however I feel (also as a business owner) that a simple call or email to the warehouse would have stopped this from being sent out.
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With machined pulleys, Cool Coil technology, high performance bearings, stainless steel straps and rivets, Xtreme’s Tough Wire Protection System and a replaceable bearing, the Xtreme design is pure performance in every aspect.
