I am extremely disappointed with this company’s customer service. I ordered items from their website, but I was not satisfied with the products and requested a return and refund. They responded to my email saying they would get back to me within 2–3 days.
It has now been over a week, and I have received no response whatsoever. This is completely unprofessional and unacceptable. Ignoring customers after promising a reply shows a serious lack of responsibility and respect.
I am still waiting for my refund. If I do not receive a response and resolution soon, I will be forced to take further action and file a formal complaint.
I strongly advise others to think carefully before ordering from this website.
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