I have been waiting for my items since I ordered on August 4. It's been months now. I've reached out multiple times. On September 25, I was misinformed about the production timeline—my order was placed in August for a birthday on October 26. Now, Christmas is approaching, and this was something my son really wanted. On September 25, I was told: Your order is in the queue for production. Due to a high volume of pending orders, an exact shipping date for new orders cannot be provided. Currently, the estimated shipping timeframe is:
Clothing: 4–6 weeks
Footwear: 6–13 weeks
The fulfillment team will email tracking information once the package ships. If you have further questions, feel free to reach out.
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