run a small business (06Yildiz Limo) and was targeted by Yellow Pages' predatory telemarketing. During a sales call, I was explicitly offered a 1-month trial for $80. I asked the representative multiple times, 'Is this only for 1 month?' and they answered 'YES' every single time. Despite this clear verbal promise, they deceptively locked me into a 1-year contract for $964.10.
I clearly stated my limited English and ongoing health issues during the call, but their representative aggressively exploited my vulnerabilities to force a verbal 'agreement'. I received absolutely ZERO benefit or service from them.
When I disputed this fraudulent charge and demanded the FULL, unedited audio recording of the sales call, they refused to provide it. They are intentionally hiding the proof of their lies and are now harassing me with collection threats.
I have officially reported their deceptive practices to the Competition Bureau of Canada (File #R765442) and Consumer Protection Ontario for 'Unfair Practices'. Do not trust their sales team, do not say 'yes' to anything on the phone. Stay away!"
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