While Yoast Premium is an excellent product with great functionality, the support experience has been disappointing. Over several weeks, I’ve found the support team to be generally unhelpful, often relying on AI tools that provide generic or even incorrect information. It feels like a gamble; only about 10% of the time do I reach someone knowledgeable like John C., or get escalated to seniors like Jose and Goody who actually provide great solutions. As the "front line" of the company, the support staff needs significant technical upskilling to protect Yoast's reputation.
Claim your business profile now and gain access to all features and respond to customer reviews.
Yoast: Expert SEO Tools for Everyone
Yoast is committed to making search engine optimization accessible to all, whether you're part of an in-house marketing team, an entrepreneur, or a content creator who relies on SEO and content-driven channels to grow your brand and attract customers. Trusted by millions of websites worldwide, the Yoast SEO plugin provides real-time content optimization guidance, offering actionable suggestions to help users improve their search visibility, even without deep technical knowledge.
We recognize that marketing managers and their teams often find it challenging to keep up with constantly evolving SEO best practices and frequent Google algorithm updates. That’s why Yoast takes care of the technical aspects of SEO behind the scenes, including structured data, redirects, and crawl settings. This allows users to focus on strategy and content creation instead of writing code or managing complicated setups. Our thoughtful implementation ensures long-term quality and sustainability in your SEO efforts.
At the core of Yoast’s mission are accessibility and education. The plugin includes built-in guidance, readability checks, and internal linking suggestions that make it easy to learn and apply SEO best practices while optimizing content. This empowers teams to improve website visibility, credibility, and engagement, helping achieve key business goals like brand awareness and lead generation.
As the nature of search evolves, Yoast is also looking beyond traditional search engines. Our new llms.txt feature helps businesses manage how their content is accessed and represented by large language models. This helps ensure that their brand stays visible and relevant across emerging AI-driven platforms.
As of July 1, 2025, Yoast has expanded its offerings with the addition of Yoast SEO News, Local, and Video. These tools, previously offered as separate add-ons, are now integrated into the Yoast ecosystem. They provide even more powerful capabilities for optimizing content for news visibility, local search performance, and video indexing.
With Yoast, marketing teams receive expert SEO guidance, smart tools, and dedicated support to confidently drive organic growth without guesswork.See more
