Horrendous experience staying at one of there so called 1 bed apartments, which is actually a dirty studio room. I have requested a refund for the second night of £150 as the advert for this property is a scam. It was absolutely not as advertised as on booking.com. There is no double bed, no seperate bedroom, no seperate living room, no dishwasher, no washing machine, no hot water and no possibility to shower as the shower hose is too short for the shower cradle. There were drug takers downstairs at all hours wondering around and very odd asylum seekers. The windows do not close properly. It was a security concern to stay there. The sheets were not laundered and there was a broken door next to the single bed which would not close so can’t even sleep in the single bed. I left after 6 hours and requested a refund for the second evening. It is not a one bed apartment. It is a single studio room. Scam artists. Just check other trust pilot reviews and you can read all you need to know. Need to be investigated and shut down. Have already contacted our family lawyer for advice .
Claim your business profile now and gain access to all features and respond to customer reviews.
We are one of the UK’s leading Serviced Accommodation providers, proudly voted Serviced Company of the Year in both 2023 and 2024 by the Prestige Awards.
Our portfolio includes a wide range of high-quality properties from modern apartments and stylish houses to fully serviced Apart-Hotels located across the UK.
In addition to providing exceptional accommodation, we also help landlords transform their properties into serviced accommodation, offering a fully managed, stress-free solution. Our expert team takes care of everything from guest management and maintenance to bookings and compliance, ensuring maximum returns with minimal effort for our property partners.See more
