Paid over the phone for timber to be delivered to cover our disabled sons sensory hot tub, which helps with coping with his disabilities. Was told would be delivered the next week called to find out why it had not been delivered the following week. Was put on to IAN who promised would be here 2 days later and if not was to call him at lunchtime that day. Surprisingly nothing turned up, so called IAN he said was on the m1 at luton on way to me. I guess driver was lost because to go to HULL via LUTON from SELBY and still not arrive is an absolute joke. Will be contacting trading standards after the weekend.
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