yorktimberproducts.co.uk

2.9
2.9 Based on 15 reviews

...

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Wallace Scott
bad customer service

Went shopping for a summer house and saw this site on line. Good prices so went to closest site outside of Malton. Salesman was not very confident and made a delivery date. We then told him that the day itself was not good for me. I was told that I could call and have it changed but he failed to tell me that delivery in my area is only on a certain day which is the one day I cannot change in order to be there. I spoke to someone in the office who told me no to another day and no to a set time. She then said she would call me back on the same day but she never did. My partner didn't want me to cancel the order and we now have to arrange for someone to sit and wait for the delivery. For the sake of a few quid, we should have gone to the place we went before where we were the customer and nothing was too much. Very dissatisfied with the service end and have told everyone I know, not to use them.

1
Date of experience: Mar 05, 2015

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