I originally signed a 16-week TikTok Shop Accelerator agreement with Young With Solutions and was excited to work with them. Early on the sales process made it seem like they had a strong system for scaling TikTok Shop.
However, several of the structured deliverables outlined in the agreement were never provided in the format described (weekly content calendars, structured reporting, evaluations, etc.), and the engagement ultimately broke down after about nine weeks.
The most concerning part of this experience was what happened after the billing dispute.
After I filed chargebacks through my bank, YWS contacted me and asked me to cancel the disputes so they could issue a refund directly. Based on that representation, I worked with my bank in an attempt to resolve the dispute process.
Later, the position from YWS changed completely.
In their most recent email response, they stated that they will not issue any refund and consider the matter closed, even though they had previously communicated that a refund would be processed if the disputes were withdrawn.
Because of this reversal, the issue is now moving toward formal dispute resolution.
I am sharing this experience so that other business owners understand how this situation was handled and can make informed decisions before entering into an agreement.
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