I had a paid premium account and my subscription lapsed. I decided to stay with the free account option whilst deciding whether to maintain my regular premium sub or upgrade to pro. I received a message recommending I take at least a basic ‘access’ account and that some members will be blocked if they don’t pay, but I was still deliberating on whether to go pro or not. Logged in the next day to discover I’d been banned and my 1,000 plus images (with over 13M views) had all been deleted. Appears to be now way to appeal this or even contact them!Customer service has been awful from day 1 really. Everything is clearly automated and run by bots.
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