Our experience with your move has been nothing but stressful. Throughout the sale process, communication was almost non-existent. Despite repeatedly asking for updates — including three separate requests the day before completion — we received no calls, no explanations, and no support.We were also given misleading information at several stages, which made the whole process confusing and unnecessarily stressful. After completion, when you’d expect at least a courtesy call or follow-up, we heard absolutely nothing.For the size of the fee they’ve taken, the service has been unacceptable. We strongly recommend avoiding this estate agent if you require basic communication.
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Your Move is a multi-award winning estate and letting agency with a nationwide network of connected branches, offering expert property services across England, Scotland and Wales. Whether you're buying, selling, renting or letting, our local property professionals are here to guide you every step of the way.
We put our customers first in everything we do. From initial valuation to final completion, Your Move is committed to delivering exceptional service, honest advice, and tailored support. We pride ourselves on our clear communication and personal approach, because we know that no two moves are the same.
With decades of experience and local market knowledge, our team takes the time to understand your needs and ambitions, ensuring a smooth and stress-free journey. "All under one roof" - we also offer access to trusted partners for mortgage advice, insurance, surveying and conveyancing, making Your Move a truly comprehensive property solution.See more
