This could have been a 5 star review but I wanted to wait a few months before writing my review so I could get a proper feel for the boxes and the quality of the products. At first, I was genuinely impressed. The first couple of boxes had some lovely items, including a few nice bits for myself, and I was excited to see what would come next.However, by the third or fourth box, I started to notice a real decline. What I was receiving didn’t match what was advertised online or what others were unboxing in their videos. People were getting boxes filled with double the amount of items and noticeably nicer products, whereas my boxes contained a few of those things but were missing the more desirable items entirely.After receiving my fifth and sixth boxes, I’ve decided I’ll be cancelling my subscription. My most recent box was extremely disappointing — it was mostly filled with airbags just to bulk it out. Inside, I had one cheaply made babygrow with loose threads, a plastic bowl, a plastic bib, a plastic fork and spoon, two dummies, some hand wash, and a cup. That’s it. There is absolutely no way the contents of this box come anywhere close to the £70–£80 value that was advertised when I signed up.I used to really look forward to these boxes, but receiving what was essentially a box of air this month has left me feeling completely let down. I’m rightfully disappointed, and sadly, I can no longer justify paying for this subscription.Edit / Update:After cancelling my subscription and clearly explaining the issues I experienced, I contacted customer support. Unfortunately, there was no acknowledgement of any of the concerns I raised, nor even a simple apology. I received only a brief confirmation that my subscription was cancelled, and that was it. This lack of customer care has just added to my disappointment with the whole experience.
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