I had a service contract with Your Energy after they installed my heat pump, I couldn't fault the installation is was professional, quick and relatively mess free. However when it came to needing an annual service I found them difficult to contact, not responding to emails, phone calls, texts etc. They did come and service the system but after 3 months of trying I still do not have a certificate to show the system has been serviced. Eventually I cancelled to contract and have had to find some one else to service the system, effectively paying for it twice.I would recommend them for the installation side but find some one else to do any servicing
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Your Energy is a tight knit company with many years experience in the design and installation of renewable technology. Our passion is to ensure renewable technology is installed into homes correctly setting them up for the future energy market. We ensure every system is designed on a bespoke basis to fit your needs. For more information on ourproducts please check out our website and socials. We're proud to help customers save on their energy costs and reduce their carbon footprint, helping the government reach their net zero emissions target. See more
