We've recently had a Heat pump and general heating upgrade from Your Energy. The whole process from surveys, installation and now installed system has been fantastic. I'm really pleased I picked Your Energy. The founders Alex and Liam both got stuck into the installation work themselves which is very reassuring. They designed the system carefully and ensured the installation met their specification. They were onsite for just under a week with another Alex, the Plumber and James, the apprentice (both excellent lads).I wasn't sure we would be able to have a heat pump fitted as we have solid wood floors downstairs. My understanding was that this could have prevented access for new pipes being fitted. In addition, the old hot water cylinder was crammed into a small cupboard in our bedroom. Other installers (i.e Octopus) had said that this space was too small. However, Alex and Liam were not concerned. They designed the system around these constraints. I get the impression that they would be able to find a way to install anywhere. The end result is a huge improvement on the old boiler system: • The hot water cylinder was moved to a downstairs storeroom which is much better for us.• They upgraded the hot water to mains pressure which is a huge improvement from the old, header tank pressure.• They got rid of the noisy shower pump in the bedroom.• They upgraded the pipework so that we get instant hot water in the kitchen and bathroom (previously it took ages).In addition there were some aspects of the installation which were a pleasant surprise:• We were prepared for new radiators and assumed they would take up more space. However, the new radiators are not physically bigger, they have more surface area packed into the same (or smaller space).• I'd assumed the heat pump itself would be installed at ground level in the back garden. However after the survey it was agreed to be installed above heat height at the side of the house. Its not taking up any usable outside room at all. • I've not heard the heat pump once. There is definitely no noise annoyance at all. • Its definitely warm enough. We heard rumours that heat pumps can leave you feeling a little big cold. Not this one. After the first day, we turned it down to its lowest setting and that temperature suits us perfectly. Admittedly its a bit of a change in for us. The heat pump is designed to provide an even temperature throughout the house. We are used to just heating the room we use. However its nice not to have those annoying draughts.• Cost wise, I can already see that its cheaper than the gas boiler per kWh. Once we take our solar and battery into account it will be a fraction of the cost (about 2.3p per kWh for the Heatpump vs 7.9p per kWh for the boiler). I'd encourage homeowners to upgrade now and not wait for their boiler to pack in first (like we did).
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Your Energy is a tight knit company with many years experience in the design and installation of renewable technology. Our passion is to ensure renewable technology is installed into homes correctly setting them up for the future energy market. We ensure every system is designed on a bespoke basis to fit your needs. For more information on ourproducts please check out our website and socials. We're proud to help customers save on their energy costs and reduce their carbon footprint, helping the government reach their net zero emissions target. See more
