We love our new ASHP and are really pleased with the effectiveness - have never been so warm during winter before! We’re impressed with Your Energy and we recommend them.We had been contemplating changing to ASHP for a while as we needed to replace our very old gas warm air heating system. We’d spoken to a couple of other companies but weren’t as impressed with them. One company only fitted heat pumps that needed to be on the ground and for the purposes of our property, ours needed to mounted to the side of the wall. Another, different company sent over a salesman who was trying to convince us that any brand of heat pump other than the one that particular company fitted, would absolutely 100% not keep us warm over winter. This is blatant misinformation. That guy actually put us off that company. However, with Your Energy, from the very beginning when we first spoke to Adam on the phone, to everyone we met in between, we felt comfortable and confident that we could trust the team. Liam was really knowledgeable and put us at ease about the installation, how it worked and answering all our questions. We wanted the water tank put in a particular location and Liam helped work out a smarter way that we could achieve that which I’m grateful for, as it avoided having the piping go all around the outside of the house - which would would have caused us to lose heat (a method that another company had suggested would have been the only way to achieve what we wanted). Installation was really quick considering we needed brand new piping installed as the house had never had any fitted before. Was all finished up in just over 3 days. We had a couple of niggles with the heating after it was installed, due to a dodgy immersion caused by a manufacturer’s fault and nothing to do with the workmanship Your Energy. The team responded to the problem immediately, sending someone out the same day to investigate and replace the part and we’ve had no issues since. We really felt the benefits of working with a smaller company - communication is excellent and the experience is more personal - they will go the extra mile.
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Your Energy is a tight knit company with many years experience in the design and installation of renewable technology. Our passion is to ensure renewable technology is installed into homes correctly setting them up for the future energy market. We ensure every system is designed on a bespoke basis to fit your needs. For more information on ourproducts please check out our website and socials. We're proud to help customers save on their energy costs and reduce their carbon footprint, helping the government reach their net zero emissions target. See more
