Product came in undamaged; however, it was confusing doing the inventory...at least initially. I ordered the 19+ ft model but the inventory did not show all the parts until we realized the total was for the 13 ' plus the 6' extension. To verify the proper pieces we had to do conversions from inches to mm. There is one major conflict and it was with part # 3. Doing the conversion we came up with approximately 1232 mm but the inventory detail list shows the size to be 1310 mm. 78 mm approximately is almost 3 inches different. Not knowing what to do with this difference, we could not begin the assembly.
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