I came across Y'OUR products through a Google search for "best skincare for teen acne". I was looking for something to help my daughter who is 13 and struggling with hormonal acne. I looked at a few results, and was intrigued by Y'OUR because it customized the products to your needs. I ordered, even though I am not a fan of subscriptions. I figured I could cancel if need be. After ordering, I made the mistake of reading a few Reddit reviews and got spooked. I quickly canceled. To my surprise, I received a very helpful and understanding email, explaining the payment situation which I had misunderstood. We corresponded back and forth over a few days, and in the meantime, my daughter started using the products as directed. Her skin immediately started to calm down and look less red. Her pimples started to clear without her skin drying. It actually looks dewy and moisturized! The customer service representative I was emailing went above and beyond to cancel my subscription, while leaving the option to restart it with a discount. The subscription can be paused at any time, and you can request one refill for each product at no cost in the 3 months between shipments! They also offer many other perks! I am definitely starting up my subscription again! This company stands behind their products, has incredible customer service, and the products actually are amazing! I will be looking into their skincare for mature skin since my daughter's skin looks so beautiful! I can't thank Y'OUR enough, for giving my daughter her confidence back, and for giving me peace of mind! The products are worth every penny and do what they claim. I am super happy with everything about this company!!!
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We created a unique algorithm - Skin AI ® - that’s driven by powerful AI and human insights to fully assess your skin’s needs, then create a personalized regimen that changes with you. Because we believe every person should be able to have the confidence and “I can do anything” feeling that comes with having great skin.
