At the start, this company is all over you. Constant attention, quick responses, endless reassurance. Right up until you sign the contract. After that (shocker!) everything goes downhill fast!I’ve now completed my treatment, yet my final dentist appointment has been cancelled twice - once literally the day before the appointment. I still haven’t been given a new date. At this point, I have zero confidence that a third appointment wouldn’t also be cancelled. There are clearly no consequences for them unless you escalate to the Financial Ombudsman, which I am increasingly motivated to do.I’ve been chasing customer care since Thursday. I was promised a call back - nothing. I called again on Monday, was once again promised someone would contact me with an appointment date by the end of the day - again, nothing. Empty promises, every time. At this stage it feels like outright dishonesty.The positive reviews are baffling and do not align with reality. Based on my experience, they appear highly misleading. This company is unprofessional, unreliable and completely indifferent once they have your money. I would strongly caution anyone considering them to think twice.
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SmileWhite™ is a professional Teeth Whitening company dedicated to sell safe and effective oral care products. We sell FDA and CE licensed products without the use of peroxide.
