I recently joined ySense and actively participated in surveys and offers. Some surveys didn’t open or failed to track properly, so I contacted Customer Support to report the issues. They responded each time with courtesy credits—without giving me any warning or saying I was violating any rule.Then, without notice, my account was suddenly closed with over $52 in earnings. I received a generic message accusing me of “noncompliance” without explanation or any chance to clarify. I had no idea that reporting broken surveys—which support themselves responded to—would be used against me.This experience is deeply disappointing. I invested real time and effort, especially on offers that took hours, and was treated unfairly. I’m also from a country where survey access is already limited, so this kind of treatment feels discriminatory.I’m sharing my story to warn others and to ask that ySense consider treating users with more transparency and respect.
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