yuzyilhospital.com

I can’t recommend the hospital

Stay with me. It gets progressively worse’s. I have use a friend account because I do not want the hospital to see my name from posting. When arrived I was made to pay straight away. The hospital gave a quote in GBP but charged in Lira which resulted in a higher charge. I didn’t think to check as I trusted the hospital and man translator. Then I was taken to my room. It was nothing like the videos they send you. There is no water or tea or coffee facilities. If you want a hot drink they tell you to go to the cafe but also tell you that you cannot go outside after surgery so you can’t have it. The food is cold. Every meal cold. The internet doesn’t work well. Netflix on the TV does not work so there is nothing to do.The staff are constantly banging and using raised voices and shaking Carrier bags so you will get no sleep. A cleaner will come in after 11pm and before 7pm and pretend to clean your room with dirty water. Before your bum hits the chair they throw lots of booklets of paper at you. They tell you to sign every page and encourage you not to read it. The booklets are printed from an American website.They ask you to declare you or anyone in your family does not have a penicillin allergy, even though I have a severe allergy. The translator said the papers was “just a formality”.The staff will do your tests and put a cannula in you. Mine came out in my sleep and I needed another one. They do not weigh you for anaesthetic. “It’s approximate” they do check you can open your mouth for 3 fingers though.They take you into the freezing cold surgery room and strap you to a table and just leave you there for a while while they have their backs to you and it’s very scary. When you wake up they say you can’t eat or drink for 2 hours but your mouth is very dry. You will be freezing when you wake up so ask for extra blankets before surgery.I was very lucky that I got Dr Aziz parspanci. He was very responsible Dr and I felt very safe with his surgery and explaining it. He cleaned the wounds before I went to the hotel and again when I came back for my inspection so to get my fit to fly paper for the plane. He was very good at explaining how to look after myself and answered my questions. He is very thorough he is a very good doctor. Some patients were charged too much money and not given back. Some patients did not see the surgeon before they went from the hospital.The hotel is next to a highway so again you will not sleep. The breakfast at the hotel is so bad, and the hotel does not do any other food so you have to go out instead of being relaxed and recovering from surgery. The staff at the hotel are nice. I took my steaming stick to watch and happy that the tv had a hdmi socket for it to work. I saw lots of pictures and messages from other patients and the care they received was vey very bad it was scary. I’m so happy I got dr aziz parspanci because he seems like very good and ethical doctor. I feel sorry for the other patients I saw and talked to there. I heard one girl was very ill in her surgery and needed lots of blood I hope she’s ok. The other patients are nice and friendly to stay in touch, we make a nice group chat to see how everyone is recovering.Elif was my patient coordinator, and she went above and beyond to try and rectify my complaints. She is a lovely woman and I feel bad having to leave a bad review about the hospital when she could only do so much to rectify the complaints, as they were all out of her control. I would recommend Elif, I would recommend Dr Parspanci but unfortunately I could not recommend the hospital and be ok with it. I had a much better experience at Memorial in Istanbul and would go back there if I was ever to return. The staff, Elif, Dr Aziz and Serap are all so lovely, helpful, fun. Unfortunately the hospital really lets them down.

Date of experience: Apr 05, 2025