I ordered a Uorisanigo Knee Scooter Cushion Cover on the 22 March 2025 because I fractured my ankle the week before. The customer support sucks because they had no sympathy for the situation that I was in and that I wanted this product urgently. They were not willing to offer speedy delivery or even willing for me to pay for speedy delivery, which I offered to do. If I knew I was going to facture my ankle three weeks prior (due to standard delivery they only offer) I would have then placed the order. All I got from them was sorry we only do standard delivery. 2 Weeks later I decided by the time the knee scooter comes I won't need it anymore and wanted to cancel the order I was offered 10% refund or +-R356 food voucher if I carry on with the order. Eventually after two and half weeks I received confirmation that my order is on its way to get another setback that my order was at customs Clearnce and awaiting customer details since Friday 11/04. I received no email, telephone call, SMS, etc. from custom clearance, if I didn't follow up with Ninelife myself nothing would have happened. Customer support is really bad, why don't they send the proper documentation through with all customer details on so that the custom clearance can go smoothly. This will be the last time that I ever order something from Ninelife online.
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You know exactly what it takes to keep your family happy and healthy, and have probably tried it all in the process of finding exactly the right foods, supplements, and remedies for your unique needs and preferences. Unfortunately, it can be hard to find all the things you need, meaning you probably end up shopping for your supplements at one place, your specialty grocery items at another, your personal care products at a third, and health products for your kiddos at yet another store.
Imagine a world where all the things you need to help keep you feeling healthy and energized could be found in one place. In that world, items you need and love would be side by side, priced affordably, and would magically arrive right at your doorstep. Well, we imagined that world, and out of that idea came NineLife.
You truly can find everything you need for your health and wellness at NineLife. Pick up the vitamins and supplements you take each day, browse our personal health products, and find health and personal care items for your kiddos and whole family while you’re at it. We carry everything on NineLife, so you can stop rushing from store to store to find what you need.
NineLife is one of the largest online retailers of health, grocery, and personal care products in South Africa, offering our customers a selection of more than 150,000 health products selected for their quality and demand. Our inventory is entirely curated for our customers, which means we stock only what you want, making sure to constantly be updating to bring in the best and most high demand products.See more
