Zager probably doesn't want this review, but I think it will help others who are not "guitar smart" and keep someone else from making a mistake that I almost did. I "almost" gave this beauty up. The company quickly responded and in addition to providing suggestions to fix my complaints, ones that scared me, they coupled that with "we can certainly give you a refund if that is what you choose."Note: When the company tells you the guitar "will get better over time", it does. It does "play easier" too. Read your instructions. Make the adjustment on the string height if needed, as many times as required, then literally listen day by day how much better it gets.First of all, my playing style is finger picking and is a light touch. After worrying about a few problems I considered serious, first was the "playability" being harder than I had expected , then a buzzing of a string or two (which was the result of me eventually OVER-adjusting the string height just a tad to fix the first problem) I had a guitar that really was sounding good. Then a week and then 2 went by. I stopped at a local music store to buy a string winder and saw their top model Martin guitar (not Martin's best, but a very good one that sells for more than my Zager ZAD 900CE 50the Anniversary Edition Sunburst model) and had to request permission to play it. Once I did I put it back after about 3 minutes and went back home to play my Zager. Wow. What difference in sound and ease of play on my Zager. Then another 2-3 weeks went by, with me playing it daily as much as my schedule would allow. I could almost hear it improving daily.Please do read the instructions and don't freak out if there is an issue initially. The Zager staff, Dennis Jr, Betty, Norman the Luthier (and Dennis Sr at the Las Vegas branch doing setup) have answers and can give you videos and instructions if needed.And to top it off, the day I received the guitar at my door Zager started a BOGO offer with a second, smaller base model free guitar. I queried the staff on this and was met with "No problem." They said "of course they would honor the promo since it was that close to my purchase."What a class company.Thanks for a beautiful, wonderfully crafted and amazing sounding guitar!I hope when I get this one paid off you can bring back your small travel guitar for me to take on trips, as I was afraid to bring this guitar with me for a week in a hotel in TN visiting relatives as I couldn't bear to have had it stolen from a hotel room, but man did I miss playing it. (The BOGO base model will probably go to my grandson who is young and learning)I am aware not every part is made in America, but I know all the best materials and parts are used (I saw the list and see it in the guitar now) and it is assembled and finished with American Craftsmanship.Keep up the great work and thank you for making an affordable (I didn't say "cheap") guitar that an "Average Joe" can still buy!
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