First, I havent had any issues getting the things I've ordered and it's always been on time. That said, I would have ordered much more if they replaced their models. I don't know if they're trying to be inclusive or what the heck's going on but many of the models make it impossible to get an idea of what the clothes would look like on a "normal" person. It's like the went out of their way to find the most misshaped people on the planet. Guys that are 7 ft tall weighing 140 lbs, people with the narrowest shoulders compared to their waist etc. Additionally, whoever's creating the fits should be fired. No, I don't want to see what a hoodie looks like with dress pants - because no sane person would wear that. It's just making everything look weird.Lastly, the "the model is this tall and is wearing a size X" and "this item is small in size so we suggest ...." info on the pages are almost always off. It's not rare that the first review you read on the same page outlines the complete opposite to warn others. Then again, if they used normally shaped models they might have been closer to the truth.
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