I ordered a jacket and had to return it because it was too big. They wouldn't allow a free return, and being in Ireland, it would cost nearly €50—half the price of the jacket. Contacting them via email was difficult, and I spent an hour on chat only to receive one-word responses. After an hour, they claimed there was nothing they could do for me since I lived in Ireland. This is extremely poor service, and I won't shop with them again. I should have read the reviews.
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