Instead of placing an order online, I decided to call and was pleasantly surprised to be assisted by a representative from the sales team, the only one out of several who answered in under a minute. Some didn't respond at all. In just 15 minutes, all necessary guidelines, product details, and my order were finalized. It was a relief to receive a UK-based service and package tailored to my needs without any complications. The representative even managed my switch, informing my current provider, and I received an email confirmation within minutes expressing their regret at my departure. I will provide an update after installation and testing. Customer & Product Knowledge 10/10
Stress-Free Switch 10/10
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