zendesk.com

1.6
1.6 Based on 481 reviews

Zendesk is the next-generation AI-powered support solution with built-in ticketing, conversational messaging, live chat, and more designed to help businesses of all sizes and industries deliver personalized service at scale. Zendesk uses AI to helps bus...

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Liam Quigley
Signed up to a trial, account got blocked immediately, tried to email numerous times to ask why the

Signed up to a trial, account got blocked immediately, tried to email numerous times to ask why the email address does not work then realised I was in a trial which was counting down and would automatically deduct from my card so try to reach out again and the email that still doesn’t work. I have tried every form of communication and I have not been able to get hold of them so I have cancelled the direct debit subscription with my bank. I do not recommend there is zero customer service

1
Date of experience: Apr 02, 2026

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Business Details

  • Zendesk is the next-generation AI-powered support solution with built-in ticketing, conversational messaging, live chat, and more designed to help businesses of all sizes and industries deliver personalized service at scale.

    Zendesk uses AI to helps businesses handle more interactions, increase customer satisfaction with personalized support, and decrease costs to free up time for agents.

    Zendesk serves over 130K global brands across a multitude of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide. Learn more at www.zendesk.com.See more

  • language https://www.zendesk.com/

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