Good product overall, and ease of use contributes to the rating here. Would like to see more out of the AI features, improvements in ease of implementation, and would like the Zendesk team to raise success metrics in regular syncs talking about its contributed value to our organization.
Claim your business profile now and gain access to all features and respond to customer reviews.
Zendesk is the next-generation AI-powered support solution with built-in ticketing, conversational messaging, live chat, and more designed to help businesses of all sizes and industries deliver personalized service at scale.
Zendesk uses AI to helps businesses handle more interactions, increase customer satisfaction with personalized support, and decrease costs to free up time for agents.
Zendesk serves over 130K global brands across a multitude of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide. Learn more at www.zendesk.com.See more
