zenpark.com

3.9
3.9 Based on 214 reviews

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Vic Walker
Zenpark Hotel Ibis Saint Ouen

The idea of Zenpark is actually really good but my experience was unfortunately bad. I booked a parking but couldn't get out of it since the code didn't work. I had to stay outside of the parking for 30 minutes looking for help (and trust me you don't want to be outside alone in Saint Ouen at night) and finally found a nice security guy who opened the parking for me.And the bad experience went on since the after stales service proposed me 5€ voucher for a next booking whereas I would have expected to rather get my 11€ back..So well, good idea but terrible service (not to mention that there is no hotline to call at night in case of issues like mine)Regards,NB: I am french but writing in English so that tourists could read and avoid booking such a bad experience

1
Date of experience: Sep 22, 2022

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