Zero Lifestyle se watch lene ka soch rahe ho? Sochna bhi mat.
13 Feb ko maine Terrafit watch li thi.
15 Feb ko pehli dafa screen pe lines aa gayin, maine foran complaint submit kar di. Kuch der baad lines khud hi gayab ho gayin. Jab unki call aayi to maine bataya, unhon ne bola shayad software issue tha, ab update ho gaya hoga.
Lekin 17 Feb ko phir wohi lines wapas aa gayin. Phir dobara complaint ki, emails bhejein… kaafi din baad bola gaya ke product humein bhej dein.
25 Feb ko unko product receive ho gaya. Phir bola gaya ke 6 March tak repair ho ke wapas mil jayega. Theek hai, wait kiya.
Lekin 10 March tak bhi kuch nahi hua. Phir maine bola ke replace kar dein, kyun ke na parts available hain aur na koi clear timeline de rahe ho. Pehle to seedha mana kar diya ke aap 7 days policy mein nahi aate.
Phir maine unko apni emails aur proof bheja ke maine 7 days ke andar complaint ki thi… uske baad bhi delay hota raha, aur finally
16 March ko replacement approve ki.
Ab situation yeh hai ke replacement approve hone ke baad bhi dispatch nahi ho raha, aur ab bola ja raha hai ke Eid ke baad mile ga.
Product se zyada issue inki support ne bana diya hai. Roz follow up karna, 24 24 ghante response ka wait karna, har dafa naya banda, nayi baat… bas delay pe delay.
Yeh share is liye kar raha hoon taake agar koi lene ka soch raha hai to pehle yeh soch le ke agar issue aa gaya to khoob zaleel krty hain yai log.
Aur jab TCS pe watch bhej raha tha to wahan bhi banda keh raha tha ke inki roz ki multiple returns aati hain… ab aap khud samajh lo.
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