Not impressed by the level of features and in general smoke flavor being produced by my new pellet grille. My small box smoker did way better. I contacted support where after multiple emails back and forth it was clear they weren't even reading my messages often suggesting new things to try that I had already told them I'd done. When I told them I wanted to return the item, they just ignored the request and offered to send me a smoke tube... even though I had already told them I bought one to try. Now I'm locked in for the next 50 years (lol, we'll see). Moving forward, I'll probably just invest in a better smoker and see how/if the promotion actually fulfills itself.
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Z GRILLS is the industry leader and originator of the wood pellet grill! We have been producing grills for more than 30 years. Our products are rated as "2019 best grills" on Forbes' official website! We provide a world-class culinary experience in our customers through our innovative 8-1 grill, providing the ability to grill, smoke, bake, roast, braise & BBQ! See more
