I received a product and want a refund. I immediately started speaking with a customer rep and they are argumentative, rude and unwilling to allow me to return my product for a refund. They are using scare tactics like you will be responsible for shipping, we are based in China so the shipping will be high, and you will not get a full refund, with shipping you would not have any money back. What is the point of forcing a customer to keep a product they are unhappy with??? This was the worst place to purchase from, as they obviously do not care about their customer.
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Zinff.com is a professional and global online optical store, offering trendy and high-quality eyeglasses at affordable prices to worldwide customers. We always cooperate with the top frame designers, lenses manufacturing factories and well-known couriers to ensure our eyeglasses are made with high-quality and can be delivered safely to customers. We are always improving our customer service and hope each customer can have a pleasant shopping experience with us.See more
