Absolutely horrendous experience I hope and pray this company gets better or closes! I paid $243 out of desperation because I live in a city that had no rental cars available and I needed one for a work trip. The agreement that I signed up for allotted me for 200 miles per day. I returned the vehicle on time and cleaner than it was when I picked it up because it was disgusting and the right tire felt like it was gonna fall off to which I also reported it and they left me on hold anyways I returned it on time and they immediately hit my card for another $122 and they’re refusing to return it. They’re stating that I went over my allotted mileage when I clearly did not when I was supposed to have 200 miles per day.
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Welcome to Zipcar. Zipcar is the world’s largest car sharing and car club service. We are an alternative to traditional car rental and car ownership.
