I would give a 0 if I could. Felt like a total scam. I used Zipcar for several years until 2022. Now (2026), it's like a totally different company with predatory tactics. I paid for a full day to rent a car. The miles (which have never been limited before as far as I know) were limited to 200 without it being clearly stated. They charged me $109 for the extra prices, almost $30 more than the actual rental price. Absolutely insane prices for any rental car company. Talking to customer service was terrible.
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Welcome to Zipcar. Zipcar is the world’s largest car sharing and car club service. We are an alternative to traditional car rental and car ownership.
