Continued down hill slide. The customer service is terrible. They also tend to nickel and dime you around little things. They come off as cheap. It's not that easy to pause or cancel the recurring charge. It feels deliberate.I would not likely do business with them again because of the customer service. I tried to cancel my membership online and it didn't go through. They wouldn't accommodate the mistake. Sad.
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Welcome to Zipcar. Zipcar is the world’s largest car sharing and car club service. We are an alternative to traditional car rental and car ownership.
