There are multiple reasons you don't want to rent at all with Zipcar despite being available next door:- Small prints, minutes lates, and other tricks will make you be charged fees very often,- Prices are far over the market,- Km charged over the distance allowance is far too expensive compared to rental/fuel price,- Cars are always dirty and smelly - not because of people, but because Zipcar do not maintain/clean their car often enough,- The app keeps failing at locking, unlocking the car, also for ending the trip, stressful and annoying,- You have to take photos from outside and inside the car do document, that does not make sense at night or when it rains,- Your phone runs out of battery, and you are lost..on a single positive note in my experience, the chat is responsive, and you can talk to a real person if you ask (often useless but at least responsive).My experiences with zip car ranges from June to October 2025 through 4 rentals.
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Welcome to Zipcar. Zipcar is the world’s largest car sharing and car club service. We are an alternative to traditional car rental and car ownership.
