Like many other people here, I was a longtime customer of Zipcar and after a bad experience with them (getting locked out and receiving no assistance) and rightfully complaining, my account was closed months later only just after I was charged for the year. I'm not sure what's happening at Zipcar, but they recently have had horrendous customer service and frankly sketchy practices. Stay away from Zipcar - Uber and Lyft offer the same car rental service now.
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Welcome to Zipcar. Zipcar is the world’s largest car sharing and car club service. We are an alternative to traditional car rental and car ownership.
