I had been renting from Zipcar for about a year now. I rented a car for about 4 hours made an extension wasn't done with my things so I tried extending it for 24 hours was having a problem with my payment was on the phone with them for a hour and half were they couldn't take my payment for some reason had me return my rental They told me that the swap team was gonna recover the vehicle. I returned the vehicle. Received a email stating my account was closed and that I had disrupt the community. How can you take 2 payment for the car but wcnt take it for the last payment and close my account while saying I was disruptive. You need a better paying system and more professional people cause that was straight crap. I will never refer anyone to this company again.
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Welcome to Zipcar. Zipcar is the world’s largest car sharing and car club service. We are an alternative to traditional car rental and car ownership.
