This company is a and the application process is a scam. I wasn't able to access rates prior to actually applying for a membership in which I was charged 25 dollars to process outside of the monthly costs which I assumed would pay for the application fee. After checking the rates and seeing that they charge over $100 per day for a vehicle, I attempted to cancel my application which there was no option for. I immediately called and asked for live help over the internet to rectify my mistake and cancel the application. No options available. I had to email support and was only contacted a full day later and was told that my membership could be canceled but only after being fully processed. You can't tell me there isn't an option to pull my application out prior to approval. This is a scam to keep the fee, which I was told was non refundable.
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Welcome to Zipcar. Zipcar is the world’s largest car sharing and car club service. We are an alternative to traditional car rental and car ownership.
