The last two times I've booked a ZipCar I had very bad experiences. The first car I booked wouldn't start, the electrics in the vehicle were not working. I booked another vehicle instead and they charged me for both. I had to call to get the first one refunded.The last time, which was on 22 August 2023, the vehicle was so dirty inside and smelt so badly of smoke that I had to wash my clothes after being inside the vehicle. I called ZipCar and told them, they said they couldn't give me any refund.I would rather walk 100 miles in 90 degree heat than give this company any more money. In my experience they do not care about customers or customer experience.
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Welcome to Zipcar. Zipcar is the world’s largest car sharing and car club service. We are an alternative to traditional car rental and car ownership.
